Monthly Archives: July 2013

How to restart your frozen iPhone, iPad or iPod

Did your iPhone, iPod or iPad freeze up suddenly?  The screen is still on, but no response on the screen when you touch it and nothing when you push the home button? Even if you hold down the top lock button it isn’t responding?

Try this:

1) Hold down the top lock button and the home button for 20+ seconds
– The screen should go black and the Apple Logo should reappear

2) Once the Apple logo reappears it should reboot and act like normal

This is commonly called a ‘Soft Reset’.  It’s like unplugging the battery and plugging it back in.

Happy 4th of July and hope it helps!