16 of things that Won’t happen to OopsCare Family Plan Members

There are a lot of benefits to gained by becoming an OopsCare Member, sure. But have you thought about all the things that will never happen to you again once your join?  Well, don’t worry, we did. Read on and see for yourself, what won’t happen when you kick your iPhone insurance to the curb and join OopsCare.

  • 1. You won’t wait longer than 30 minutes for a repair. That’s right, every iPhone repair takes 30 minutes or less. And our parts are in stock!

Kick your iPhone to the curb and sign up for OopsCare today. We know you’ll love all the things that WON’T happen as much as you love the things that will! Learn more here.

Check out 6 Things I wish I’d known before I signed up for insurance (and the process I went thru to find out) here.

7 Things Every Man with an iPhone Can be Thankful For in 2017

Thanksgiving is great time of year for everyone to reflect on all the things we are thankful for. But we know that as guys, it might not come as naturally. So, we’re helping you out this year by getting the ball rolling with our list of things we here at Oops Repair (and every other guy packing an iPhone) can truly be thankful for!

1.  Face ID:  As we approach the holiday season, we are once again forced to interact with family. Some of them are good and others, well…not-so-good. Let’s face it, some of our friends and family members can be downright nosey when it comes to our phones.  They feel the liberty to grab your phone and start thumbing thru your photos, texts and emails. What? That might be okay with your wife, but does Aunt Clara, whom you haven’t seen since last Thanksgiving, really need to see that you had to text home 10 times when you were at the grocery store picking up last minute items for the meal?  Now with Face ID on the iPhone X, you can keep out the ones who know the passcodes and can fool fingerprint sensors! Man, even your identical twin brother won’t be able to hack their way into your personal information! Find out how to set up and use Face ID here.

iPhone X Face ID Evil Twin

Face ID iPhone X

 

2. Find my friends:  Holiday shopping just got easier! Now you can divide and conquer that insane list while shopping with your friends or family – even in the busiest area on the planet during the holidays…the local mall.  Last year that plan to have everyone go grab what they needed to and rendezvous back at the food court in 60 minutes was a disaster that quickly ended our holiday cheer when my wife didn’t show up and then wouldn’t answer her phone, probably because it’s stuffed deep in the recesses of that ginormous purse! Can you tell I really have no life experience with such instances? (Yeah…that was sarcasm). This year, I’ll be using the “find my friend” app to discover when she’s still in JC Penney on the other side of the mall thanks to the new and improved map details. I just have to follow the blinking dots until they meet and if I’m lucky, I might catch a peek at my gift too! Bonus perk: it kinda feels like I’m in a spy movie! The name is Bond, James Bond. Here’s the link for more info.

Find My Friends App

FindMyFriends App

3. Talking Poop: Animoji (animated-emoji) will bring you tons of laughs with recorded messages that mimic your facial expressions and voice tones for a variety of animals, aliens, and even a pile of poop. For a full tutorial on how to send these hilarious messages to your family and friends, click here.

 

Animoji App

iPhone-X Animoji Image

4. Deliveries Confirmed: Get the iOS-only “Deliveries” App and make sure all your Christmas presents make it where they’re supposed to on time.  With tracking information from the USPS, UPS, FedEx, DHL and more, you’ll always be notified if your gifts were delivered, signed for or undeliverable by your favorite shipping companies. Sorry Android phones, you’re going to miss out on this cool app! For the rest of us, get the app here.

Deliveries App

Deliveries iPhone App

5. Popping the question, flawlessly. “Ummo” is another iOS-only app designed to be your personal speech coach, tracking down the times that you use filler words and phrases like “umm,” “you know,” and the like, while also recording your pace, word power, and clarity. Tap on the mic to start and stop recording, and once you’re done, the app outputs the number of words spoken, pace and clarity, while also allowing you to dive deeper with a recorded transcript, with a record of specific filler words used, and a graph of your speaking pace. Users can configure their list of recorded fillers and add their own. The app supports US and UK English so even our bros from across the pond can use it! Make sure when you’re popping the question to that special someone for Christmas, you get the ‘ask’ “umm, just right, you know!”Ummo App

Christmas Proposal with Ummo

Christmas Proposal with Ummo

6. Gift Card City.  Sometimes adding new expenses gets you unexpected income! Have a new teenager that needs a phone? Is your business expanding and the new employee(s) need a new phone too? Adding a new line of service can score you big dollar gift cards at some of your favorite big box retailers. Buying a new iPhone at Walmart, nabs you $300 in gift cards per device. Opening that new line of service at Target, gets you $250 in gift cards. Costco and Sam’s Club are also offering deals for new iPhone purchases.  Check out their websites for all the details or a list of other deals here.
Gift Cards for iPhones

7. Photo Backup Aids. Products that make it easy to get more space on your iPhone when all those photos from the holidays eat up your storage is definitely something to be thankful for.  Items like the SanDisk iXpand Flash Drive allow you to simply plug it into the lightning port of your iPhone, move photos to it, and get back to taking more videos and pictures of your family during your time together. It’s an incredible stress-eliminating product. And taking on the role of photographer / videographer for the family festivities will keep you from having to take out the trash, walk the dog or watch the entire Macy’s Thanksgiving Day Parade over and over again with the kids on your DVR! Find it here or  here.

iXpand by Scandisk

ixpand drive in iphone

Do you have something to be thankful for with your iPhone? Let us know!

OopsCare @ OopsRepair - Kick iPhone Insurance to the Curb

6 Things I wish I’d known before I signed up for insurance (and the process I went thru to find out)

I recently broke my iPhone 6S Plus screen rendering it useless.  The screen went black and there was no way to turn it on.  It was terrible, but I thought, ‘thank goodness I have iPhone insurance!” You’d think that breaking the phone would be the worst part of this story, but just hold on. Here’s what happened next… and what I learned along the way.

My carrier could care less that I broke my phone

It’s not an overstatement when I say zero sympathy was given to me when I walked into my carrier explaining my broken-phone dilemma. The eyes of my rep literally lit up as she asked if I was interested in ditching the broken phone to “just buy a new one instead.” I think I actually saw the reflection of the dollar signs in her blue eyes.  I politely said “no” and, obviously disappointed, she then proceeded to tell me to call the customer service number for my insurance company – an altogether separate company from my carrier. Yeah, I should have I realized right then that this wasn’t going to be the ‘quick and easy’ process I was promised. I couldn’t even get my new phone at my carrier’s store today, you know, the company I pay the insurance premiums to?! I needed to call the “other” company to handle this.

 

My deductible on my iPhone insurance was more than I had expected to pay

After leaving my carrier, I immediately called the “other” company only to find out my iPhone insurance required me to pay an additional deductible to get my phone fixed. I explained that I was on the premium insurance plan where I paid $13 a month already.  The man on the other end of the phone commented that this monthly amount only entitled me to have insurance on my iPhone…and that, regardless of what is wrong with my phone, whether it is a broken screen or a crackling earpiece speaker, the deductible to repair it is always the same amount! In my case that was $200! What!? Now not-so-quick-and-easy just became expensive too!

The time it took to get a new phone was longer than I expected to wait

I moved forward with the iPhone insurance company and discovered that the soonest I would get my new phone is 1-2 business days. But wait…today is Friday! I wouldn’t receive it until Monday at the earliest unless I want to pay extra for overnight shipping, another $30! You know I had to bite the bullet on that one, I can’t live without my phone for 3 days! Not-so-quick-and-easy and not-so-cheap just became not-so-convenient too!

I got a refurbished phone…not a new one

Upon receiving my “new” phone from the iPhone insurance company, I noticed that the housing was scuffed. I quickly called, fully expecting them to say, ‘oh no, we’ll send you a replacement right away!’ Um, no. I was informed that the phone replacement I was promised was in fact not a new phone. They had sent me a “certified refurbished device!” I had just paid $230 and waited 3 days to get someone’s USED phone! And I was stuck with this beat up frame!?

 The painful data transfer process from my old phone

After all the hoops I went through so far, I thought that surely the biggest hassles were behind me…I was wrong. Because I am “one-of-those-people” who doesn’t like technology or trust my information in the cloud, I didn’t have an iCloud backup of my device…nor did I have a backup on my computer.  When I called to find out how to get all my info on the new phone, I was told I could backup my old device onto iTunes. One problem, my screen doesn’t work! I can’t select the prompts on my phone to even back it up! So, I called my carrier again to see if they could put a new screen on so I can just access the information. I bet you can guess what their response was. “Nope.” Great.

When life became easy again

In my frustration, I called Oops Repair to see if they would be kind enough to replace my screen so I can access the data. They agreed and said they could even do it today! When I got there, they introduced me to OopsCare. For less than half of my deductible with my iPhone insurance and in less than 30 minutes they could replace the screen on my original phone! No data transfer needed. My phone worked like it was never broken!  I hugged the tech, quit my iPhone  insurance, became an OopsCare Member, and will never look anywhere else for my technology needs!

I like easy, I like saving time, and I like saving money. So, I like Oops Repair. You will too. Promise.

Do you have a similar experience with iPhone or iPad insurance? We’d love to hear from you! Leave a comment below and tell us your experience!

How to make up to 800% ROI with your iPhone Repair to get the iPhone 8

The retail price for the newly released iPhone 8 and iPhone 8-Plus starts at $699 and climbs to $969.

After scouring for the best deals, we’ve spelled out the details of the major wireless carrier’s iPhone 8 deals below. But before we get to that, let’s show you how you can maximize your money by getting your current iPhone repaired at Oops Repair first. Here’s the bullet list:

  • ALL of the deals require a trade-in of an existing iPhone.
  • ALL carriers will give you ZERO, NADA, NOTHING for an iPhone with a cracked screen.
  • You can fix the front screen of your iPhone with Oops Repair, $69.95 – $149.95
  • You’ll get up to a $100 – $969 trade-in credit from the carriers
  • Return on Investment (ROI) is 66% to 800%+
  • All iPhone front screen repair takes less than 30 minutes to fix at Oops Repair.
  • Bottom Line: EVERY SINGLE iPhone repair will earn you more money for a trade-in

============

Now, let’s get to the wireless carrier deals:

Some pretty sweet deals include a FREE iPhone 8 with new promotions from Sprint and AT&T. It will require a bit of hoop jumping for other services they offer, but if you meet all the requirements you do get a free iPhone 8!

Verizon and T-Mobile also have iPhone 8 deals, including up to $300 in credit for eligible trade-ins.

HOWEVER, just remember the caveat is that the trade-ins have to be in good working condition (i.e. NO CRACKS).

 

Sprint

With Sprint’s new deal, customers can purchase an iPhone 8 64GB for $0 when trading in an eligible iPhone—specifically, the iPhone 7 or the iPhone 7 Plus—and signing up for an 18-month Sprint Flex lease and wireless plan.

If you don’t have one of the eligible phones mentioned above, you will still be able to get a deal on the iPhone 8 from Sprint. When you trade in fairly new smartphones such as the iPhone 6, iPhone 6 Plus, iPhone 6s, or the iPhone 6S Pus, the normal lease price for the iPhone 8 is now being cut in half by Sprint—so, $14.58 per month, rather than $29.17…a $350 savings.

Read the fine print and don’t cancel early!!

Sprint iPhone 8 Details September 2017

 

 

AT&T

AT&T has a few different new deals, ranging from $200 – 300, depending on the device.

Go to tradein.att.com or an AT&T store to find out exactly how much your trade-in is worth.

They also has a buy-one, get-one-free deal on the iPhone 8 if you sign up or already subscribe for the company’s DirecTV or U-Verse TV service.

 

Verizon

Verizon gives a $300 credit for iPhone 8 purchases with a trade-in of the iPhone 7, iPhone 7 Plus, iPhone 6S Plus or iPhone 6s. You can also get a $200 credit for trade-ins of devices such as the iPhone 6, iPhone 6 Plus, and iPhone SE or get $100 for swapping in your old iPhone 5, iPhone 5c, iPhone 5s.

Check out all the details in the chart below or click here

Verizon iPhone 8 Deals September 2017

 

T-Mobile

T-Mobile offers a $300 credit on the iPhone 8 and iPhone 8 Plus with eligible trade-ins, which include the iPhone 7, iPhone 7 Plus, iPhone 6s, iPhone 6s Plus, iPhone 6, or iPhone 6 Plus. 

T-Mobile notes that trade-ins must be paid off in full to qualify for the $300 credit. A $25 SIM starter kit must be purchased with the new iPhone 8 too, and customers have to pay the full taxes on the new device.

Hope that helps you out! Comments are welcome below!

iPhone 6 Plus Touch Disease…what’s the deal? (aka the gray bar of death)

If you’re experiencing a sporadic loss of touch function on your iPhone 6 Plus you could have the all-too-well-known symptoms of Touch Disease.  Other indications include:

  • A gray bar that flickers at the top of your screen that may or may not move it’s way down to the half way point of your screen
  • When experiencing a lack of touch, gently twisting opposite corners (top left and bottom right) of your iPhone 6 Plus will allow you to use your screen again temporarily for a few minutes.

If you are seeing this problem, the cause is from a small resistor/diode on the motherboard of the iPhone 6 plus that has been damaged or dislodged.  It could have occurred during a drop or tumble, jarring the small component from the motherboard.

Don’t be duped into believing that there is an easy fix for this. The problem cannot be solved long term without repairing the necessary components on the motherboard.  And unless you have the micro-soldering skills and the $5,000+ of equipment to to the job, the ‘fix-it-yourself’ YouTube videos aren’t going to help you at all!

While Oops Repair cannot repair this problem here in house, we do work with a vendor who does do the required micro-soldering to repair the issue.  It’s a flat fee that includes the shipping, handling and comes with a guaranteed 1-year parts and labor warranty! The entire turn around time takes between 7-10 days.  And it is considerably less than the price Apple is charging to fix it for $150!

Can’t live without your phone for that long or don’t have a backup phone? No problem, we have iPhones we can rent you for $2 a day to help you out in the interim time.

Give us a call at 423-320-3402 and we can give you all the details for this repair!

The charge port is not working on my iPhone

At least once a day, we will have someone walk into our store and tell us that their iPhone won’t charge anymore.  We will take it from them, try one of our chargers, and discover that the cable won’t “click” in all the way, like it should.  The customer often explains that it has been more and more difficult getting the iPhone to accept the charge. They need to reposition the cable in a certain manner, stand it up on end, or continually finagle (love that word, fi-na-gle) the cable until the iPhone recognizes it. That continual frustration comes to a boiling point, thus the reason they are now in our store….sound familiar?

9 times out of 10, we look in the port and there is some pocket lint or gunk that is lodged in the port that just needs to be removed.  Our highly trained staff with their ninja expert skills will take their trusty, extra-fine needle point pliers and dig out that lint! After a bit of digging, a little lint comes out, then a big glob of fuzz compacted so hard that it makes a thud on the wood table when it falls out. After we get that all out, we cleanse the entire port with a firm bristle tooth brush and some denatured alcohol.  We test the cable again and voila! The firm click we’ve all been longing for! The charge port works yet again!

VICTORY!

We hand back the iPhone to our customer who sheepishly wishes that they would have thought of that 3 weeks ago.  So, If you’re not sure if this is the problem with your iPhone, bring it in, have a cup of coffee while you wait, and we can check it out.  If it is, we will fix it for FREE.  Yep, it’s a FREE fix at Oops Repair, no charge for that mad-skill knowledge and 2-minutes of hard labor.

However, if there is damage to your charge port, and it isn’t because of pocket lint…we can fix that too.  Charging port parts are in stock for all iPhone models from the iPhone 4 to the iPhone 7-plus.  Pricing is clearly posted on our website.

Questions? Comments? Let us know!

Repair vs Replace: What to do?

You broke your iPhone screen….now what? With so many options out there these days, let us lay out the truth and help explain the cost effectiveness of a repair versus just getting a “new” phone.

As a fair baseline, we went to the “fountains of truth” for our pricing comparisons….Apple, eBay and Craigslist.  On the Apple website, we looked at the price for a new phone (without a contract) and an ‘exchanged’ iPhone price at any Apple Store. For eBay we took an average price of the first ten items that matched our criteria…for both new and used.  For Craigslist we assumed all items were used and we took the average price of 20 phones for each iPhone (5 listings from 4 U.S. cities) Check out the chart below:

Screen Shot 2017-01-28 at 1.38.41 PM

As you can see, choosing to repair your iPhone with Oops Repair is a great financial option. In addition to the savings:

Storage Scarcity – How Much Space Do You REALLY Have Left?

Ugh….is this message a familiar and regular face on your iPhone?

iPhone users who are gluttons with their data have again faced that familiar problem of an iOS update requiring more storage space. More storage space?! “I’m filled to the brim as it is!”  You don’t want to end up deleting something you’ll regret just to get the latest updates on your phone.

As smartphones continue to rise in eminence and become part of our daily lives, there is an increasing need to be informed about the storage space you have available. That space dictates all of the things you can hold on your phone, after all – everything from apps to movies. It’s easy not to think about the space, but we’ve all had a moment of, “I thought I had more space than this.” Why is that?

Unless you’re one of the few who sprung for the 128GB iPhone 6 or purchased a likewise massive SD card for your Android phone, this situation is probably familiar to you. It is no secret in the tech world that the listed space of a product is approximate; in other words, that your 16GB phone assuredly doesn’t have 16 gigs of available space on it. In fact, depending on the model of your phone and the amount of pre-installed apps, your 16GB phone might have as little as 8GB to work with! We’ll tell you a few ways to skirt this annoying issue, whether or not you prefer the iOS or Android ecosystem.

1. BE CONSCIOUS OF FILE SIZE

Strange though it might seem to say, files of the same type can vary greatly in size. The more file-savvy among you might already know what it’s like: you have an album that takes up 50MB, and right next to it, you’ve got another album that’s taking up 150MB. They have a similar amount of tracks with similar lengths, so why is one so much bigger? To spare a lot of technical talk about loss-less compression, the simple explanation is “sometimes they’re just bigger for arbitrary reasons.” This applies to movies, audiobooks, and images as well; always double-check the sizes of your files if you’re looking to make space.

2. BACKUP YOUR STORAGE

Backing up your storage is but one tech-related activity we all know we should be doing but rarely do. Much like defragging was to computing in the 90s, the 21st century is all about retaining your data. Since our phones are a mainstay in our daily lives, we end up collecting a lot of stuff on them. 30 pictures from a day at the park? 12 different takes of trying to record a cover of “Blank Space?” It’s easy for things like this to go unnoticed at the time, but it’ll eat up your storage space in a hurry. Make sure to periodically come back through and delete/backup these unruly files if it’s not necessary to keep them on the device itself.

If you have a consistent Wi-Fi or data connection, utilizing streaming or syncing services can clear up loads of space. Apple Radio, Spotify, Netflix, and Audible can cover most of your media needs via data or Wi-Fi connections, freeing much needed space on your device for things like apps. Dropbox, Google Docs, and iCloud are all great cloud-based option for storage of a variety of file-types.

The iPhone 6 in particular has taken huge strides in the realm of syncing and cloud storage, eliminating lots of problems with storage from older models, although even the Huffington Post is publishing content on ways to mitigate remaining storage problems that confound the iPhone. While the iPhone does not allow for external physical storage, other smartphones do offer replacement internal and external memory augmentation and addition.

3. MIND THE CACHE

While this does apply to iPhone users, for Android users on the other hand, it is very much the crux of the matter. You may have encountered the infamous “insufficient storage space available” error, seemingly in spite of however much space you feel you should have available. There’s a reason for this, and it’s relevant to things behind the scenes.

Simply put, caching is the indexing of information for later use. It’s a vital function for lots of technical things, and it helps you as a user, as well (notice how your YouTube app remembers your previous searches?). The issue comes in with the long-term storage of cached information. Imagine you’ve made thousands of searches on your YouTube app and your browser. Well, the phone kept all that information around, and it might be consuming huge amounts of storage, up to the hundreds of megabytes.

What to do? If your phone doesn’t provide a simple option for clearing the cache, there’s almost certainly an app for that. Keeping a cleaner app for your android is an advisable, well-reviewed option for the less diligent data-consuming user.

4. DON’T DOWNLOAD EVERYTHING; EMBRACE THE CLOUD

iTunes music cloud-based options and new Apple Music features encouraging you to offload your storage into the cloud seems an almost fair compromise in exchange for their severely gimping the storage of the cheapest model of the newer iPhones. From Microsoft Drive to the constant updates of Google Drive, this seems to be the trend of every high-end smartphone manufacturer—to provide at least the option of cloud storage.

Both local and remote storage have their benefits, so to have the best smartphone experience, ask yourself when you would be most likely to need to have access to certain types of data and also be without an Internet connection.

Questions? Comments? We’d love to hear from you.

Kids and iPads

When it comes to technology and kids, there are positives and negatives. After many years and millions of dollars spent, it has been found that with the proper guidance, education, and rules, technology is absolutely a benefit for children. If you have been deciding if you should buy your kid an iPad or not, then read on to find out why the iPad is a great investment in the growth and development of your child.

Benefits of iPads to Kids

Girl-iPadKids of this generation are already hooked on the television. Would you rather have your kid learning on an iPad or learning from a TV? By getting an iPad for your kids thus replacing their TV hours as a parent you can dramatically improve upon what they are learning and who they’re learning it from.

Inappropriate Channels/TV Shows

From the perspective of a parent, TV has many ads that are considered inappropriate, yet the iPad has parental restrictions that can be set most times to not have any ads. That’s right, the iPad can be set for your kids to run commercial free.

Interactive Screen Time

The television is a passive device, if you are looking for something more interactive for your kids, get them the iPad. Now, instead of your kids sitting motionless on the couch in front of the television all evening, your kids can be playing games, drawing, solving puzzles, typing, and watching educational videos. The Apple iTunes Store has a ginormous selection of educational books, games, apps, and videos for your children. iPad content can be controlled by parents. As long as the password is controlled only by the parents and unknown to the kids, parents maintain complete control over the content reviewed and played on the iPad.

Easier Customization

When you purchase an iPad, you can customize it for the age of the child that is going to be using it. Let’s be honest…do you really know what kids are watching on the television in their bedrooms at night? It is all too common for kids to be watching programming that is not age appropriate.

Portability

In addition,  the iPad has one very distinct feature the TV does not have: portability.  Your kids can go outside and sit under a tree. They can leave the house and read a book with a friend on their iPad.  And they can take it in the car with them on those long trips.

Keeping It Functional for Longer

There is a proactive approach to this problem by ensuring you buy an iPad protector to keep it safe in the little one’s hands. If the screen is broken or cracked,  Oops Repair can have your screen replaced and back in your kid’s hands in no time at all…typically less than 2 hours.

Take control of your kid’s downtime by getting them an iPad. If anything ever happens to it, know that we are here to take care of any problems that may happen to it.