Category Archives: Informational

iPhone 6 Plus Touch Disease…what’s the deal? (aka the gray bar of death)

If you’re experiencing a sporadic loss of touch function on your iPhone 6 Plus you could have the all-too-well-known symptoms of Touch Disease.  Other indications include:

  • A gray bar that flickers at the top of your screen that may or may not move it’s way down to the half way point of your screen
  • When experiencing a lack of touch, gently twisting opposite corners (top left and bottom right) of your iPhone 6 Plus will allow you to use your screen again temporarily for a few minutes.

If you are seeing this problem, the cause is from a small resistor/diode on the motherboard of the iPhone 6 plus that has been damaged or dislodged.  It could have occurred during a drop or tumble, jarring the small component from the motherboard.

Don’t be duped into believing that there is an easy fix for this. The problem cannot be solved long term without repairing the necessary components on the motherboard.  And unless you have the micro-soldering skills and the $5,000+ of equipment to to the job, the ‘fix-it-yourself’ YouTube videos aren’t going to help you at all!

While Oops Repair cannot repair this problem here in house, we do work with a vendor who does do the required micro-soldering to repair the issue.  It’s a flat fee that includes the shipping, handling and comes with a guaranteed 1-year parts and labor warranty! The entire turn around time takes between 7-10 days.  And it is considerably less than the price Apple is charging to fix it for $150!

Can’t live without your phone for that long or don’t have a backup phone? No problem, we have iPhones we can rent you for $2 a day to help you out in the interim time.

Give us a call at 423-320-3402 and we can give you all the details for this repair!

The charge port is not working on my iPhone

At least once a day, we will have someone walk into our store and tell us that their iPhone won’t charge anymore.  We will take it from them, try one of our chargers, and discover that the cable won’t “click” in all the way, like it should.  The customer often explains that it has been more and more difficult getting the iPhone to accept the charge. They need to reposition the cable in a certain manner, stand it up on end, or continually finagle (love that word, fi-na-gle) the cable until the iPhone recognizes it. That continual frustration comes to a boiling point, thus the reason they are now in our store….sound familiar?

9 times out of 10, we look in the port and there is some pocket lint or gunk that is lodged in the port that just needs to be removed.  Our highly trained staff with their ninja expert skills will take their trusty, extra-fine needle point pliers and dig out that lint! After a bit of digging, a little lint comes out, then a big glob of fuzz compacted so hard that it makes a thud on the wood table when it falls out. After we get that all out, we cleanse the entire port with a firm bristle tooth brush and some denatured alcohol.  We test the cable again and voila! The firm click we’ve all been longing for! The charge port works yet again!

VICTORY!

We hand back the iPhone to our customer who sheepishly wishes that they would have thought of that 3 weeks ago.  So, If you’re not sure if this is the problem with your iPhone, bring it in, have a cup of coffee while you wait, and we can check it out.  If it is, we will fix it for FREE.  Yep, it’s a FREE fix at Oops Repair, no charge for that mad-skill knowledge and 2-minutes of hard labor.

However, if there is damage to your charge port, and it isn’t because of pocket lint…we can fix that too.  Charging port parts are in stock for all iPhone models from the iPhone 4 to the iPhone 7-plus.  Pricing is clearly posted on our website.

Questions? Comments? Let us know!

Storage Scarcity – How Much Space Do You REALLY Have Left?

Ugh….is this message a familiar and regular face on your iPhone?

iPhone users who are gluttons with their data have again faced that familiar problem of an iOS update requiring more storage space. More storage space?! “I’m filled to the brim as it is!”  You don’t want to end up deleting something you’ll regret just to get the latest updates on your phone.

As smartphones continue to rise in eminence and become part of our daily lives, there is an increasing need to be informed about the storage space you have available. That space dictates all of the things you can hold on your phone, after all – everything from apps to movies. It’s easy not to think about the space, but we’ve all had a moment of, “I thought I had more space than this.” Why is that?

Unless you’re one of the few who sprung for the 128GB iPhone 6 or purchased a likewise massive SD card for your Android phone, this situation is probably familiar to you. It is no secret in the tech world that the listed space of a product is approximate; in other words, that your 16GB phone assuredly doesn’t have 16 gigs of available space on it. In fact, depending on the model of your phone and the amount of pre-installed apps, your 16GB phone might have as little as 8GB to work with! We’ll tell you a few ways to skirt this annoying issue, whether or not you prefer the iOS or Android ecosystem.

1. BE CONSCIOUS OF FILE SIZE

Strange though it might seem to say, files of the same type can vary greatly in size. The more file-savvy among you might already know what it’s like: you have an album that takes up 50MB, and right next to it, you’ve got another album that’s taking up 150MB. They have a similar amount of tracks with similar lengths, so why is one so much bigger? To spare a lot of technical talk about loss-less compression, the simple explanation is “sometimes they’re just bigger for arbitrary reasons.” This applies to movies, audiobooks, and images as well; always double-check the sizes of your files if you’re looking to make space.

2. BACKUP YOUR STORAGE

Backing up your storage is but one tech-related activity we all know we should be doing but rarely do. Much like defragging was to computing in the 90s, the 21st century is all about retaining your data. Since our phones are a mainstay in our daily lives, we end up collecting a lot of stuff on them. 30 pictures from a day at the park? 12 different takes of trying to record a cover of “Blank Space?” It’s easy for things like this to go unnoticed at the time, but it’ll eat up your storage space in a hurry. Make sure to periodically come back through and delete/backup these unruly files if it’s not necessary to keep them on the device itself.

If you have a consistent Wi-Fi or data connection, utilizing streaming or syncing services can clear up loads of space. Apple Radio, Spotify, Netflix, and Audible can cover most of your media needs via data or Wi-Fi connections, freeing much needed space on your device for things like apps. Dropbox, Google Docs, and iCloud are all great cloud-based option for storage of a variety of file-types.

The iPhone 6 in particular has taken huge strides in the realm of syncing and cloud storage, eliminating lots of problems with storage from older models, although even the Huffington Post is publishing content on ways to mitigate remaining storage problems that confound the iPhone. While the iPhone does not allow for external physical storage, other smartphones do offer replacement internal and external memory augmentation and addition.

3. MIND THE CACHE

While this does apply to iPhone users, for Android users on the other hand, it is very much the crux of the matter. You may have encountered the infamous “insufficient storage space available” error, seemingly in spite of however much space you feel you should have available. There’s a reason for this, and it’s relevant to things behind the scenes.

Simply put, caching is the indexing of information for later use. It’s a vital function for lots of technical things, and it helps you as a user, as well (notice how your YouTube app remembers your previous searches?). The issue comes in with the long-term storage of cached information. Imagine you’ve made thousands of searches on your YouTube app and your browser. Well, the phone kept all that information around, and it might be consuming huge amounts of storage, up to the hundreds of megabytes.

What to do? If your phone doesn’t provide a simple option for clearing the cache, there’s almost certainly an app for that. Keeping a cleaner app for your android is an advisable, well-reviewed option for the less diligent data-consuming user.

4. DON’T DOWNLOAD EVERYTHING; EMBRACE THE CLOUD

iTunes music cloud-based options and new Apple Music features encouraging you to offload your storage into the cloud seems an almost fair compromise in exchange for their severely gimping the storage of the cheapest model of the newer iPhones. From Microsoft Drive to the constant updates of Google Drive, this seems to be the trend of every high-end smartphone manufacturer—to provide at least the option of cloud storage.

Both local and remote storage have their benefits, so to have the best smartphone experience, ask yourself when you would be most likely to need to have access to certain types of data and also be without an Internet connection.

Questions? Comments? We’d love to hear from you.

Kids and iPads

When it comes to technology and kids, there are positives and negatives. After many years and millions of dollars spent, it has been found that with the proper guidance, education, and rules, technology is absolutely a benefit for children. If you have been deciding if you should buy your kid an iPad or not, then read on to find out why the iPad is a great investment in the growth and development of your child.

Benefits of iPads to Kids

Girl-iPadKids of this generation are already hooked on the television. Would you rather have your kid learning on an iPad or learning from a TV? By getting an iPad for your kids thus replacing their TV hours as a parent you can dramatically improve upon what they are learning and who they’re learning it from.

Inappropriate Channels/TV Shows

From the perspective of a parent, TV has many ads that are considered inappropriate, yet the iPad has parental restrictions that can be set most times to not have any ads. That’s right, the iPad can be set for your kids to run commercial free.

Interactive Screen Time

The television is a passive device, if you are looking for something more interactive for your kids, get them the iPad. Now, instead of your kids sitting motionless on the couch in front of the television all evening, your kids can be playing games, drawing, solving puzzles, typing, and watching educational videos. The Apple iTunes Store has a ginormous selection of educational books, games, apps, and videos for your children. iPad content can be controlled by parents. As long as the password is controlled only by the parents and unknown to the kids, parents maintain complete control over the content reviewed and played on the iPad.

Easier Customization

When you purchase an iPad, you can customize it for the age of the child that is going to be using it. Let’s be honest…do you really know what kids are watching on the television in their bedrooms at night? It is all too common for kids to be watching programming that is not age appropriate.

Portability

In addition,  the iPad has one very distinct feature the TV does not have: portability.  Your kids can go outside and sit under a tree. They can leave the house and read a book with a friend on their iPad.  And they can take it in the car with them on those long trips.

Keeping It Functional for Longer

There is a proactive approach to this problem by ensuring you buy an iPad protector to keep it safe in the little one’s hands. If the screen is broken or cracked,  Oops Repair can have your screen replaced and back in your kid’s hands in no time at all…typically less than 2 hours.

Take control of your kid’s downtime by getting them an iPad. If anything ever happens to it, know that we are here to take care of any problems that may happen to it.

 

Are You a Battery Murderer?

frustrated-woman-1

 

“I just got this phone 6 months ago, and my battery won’t even last all day!  It goes from 90% to 10% in less than an hour! What’s the deal?”

Ignorance.

“Hey, I resemble that comment!”

No, really….it truly is.  People just don’t know that their bad habits kill their phone batteries. Don’t be a killer, your battery wants to keep you connected…it really does!

In the month of June, Oops Repair has replaced:

iPhone 6 Dead Battery

 

  • 8 iPhone 6 Plus Batteries
  • 20 iPhone 6 Batteries
  • 27 iPhone 5S Batteries
  • 21 iPhone 5C Batteries
  • 13 iPhone 5 Batteries
  • 7 iPhone 4S Batteries
  • 5 iPhone 4 Batteries
  • 3 Galaxy S5 Batteries
  • 7 Samsung Galaxy S4 Batteries
  • Various others as well

 

That is a fair amount of batteries…but if you notice the ones at the top of the list, it seems that the newer phones should have a longer battery life, right?

Lots of factors can play into the precious battery life of your phone.  Here is a list the top 3 common culprits.  They can be seen in everyday life, killing their phone battery softly and slowly. (Queue up “Killing Me Softly” by the Fugees)

The-Over-Charger: This not-so-rare phone user species leaves their phone plugged in ALL the time. They love to see 100% battery and panic whenever they see it drop below 90%.  They plug their phone in at any opportunity.  If it’s not in use, it’s plugged in.  Even if it is in use, it’s plugged in. The battery, over time, will “learn” that most of the battery cells are not to be used.   And without it using all the battery cells, it can’t hold a charge.  Eventually the battery will only hold a charge for a very short time.

The-Wait-Until-The-Very-Last-Second-Plugger-Inner: Typically found in the younger generation, this problematic habit forms from allowing their battery to get to 1% before plugging them in for 10-15 minute bursts, allowing the battery to only charge to 15% and rush off to their life of texting once again, only to plug it back in 20 minutes later at 1% yet again. Thus the cycle repeats.  The battery once again “learns” to never operate on a full charge and will not fully charge properly over time.

The-Chronic-Leaver-Of-All-Apps-Open-At-All-Times: We see this specimen constantly at Oops Repair.  They have a bazillion apps open and NEVER close them….like ever.  When you double tap that home button on their iPhone and you’ll spend the next half hour swiping up to close all the games, GPS, Maps, and the 217 Social Media apps they are addicted to. They smile wryly and ask “Does that really matter?” Um….in a word, YES! The background refresh on all those apps is killing your battery!  Stop it! If you have more than 15 apps running in the background at any given time, you’re this person.  Oops Repair sponsors O.A.A. (Open App Anonymous) meetings once a week to help overcome this addiction.  “My name is Josh, and I’m a chronic Open App user.”

Let me teach you now, Grasshopper, how to do it right!

BusinessMan

 

The “Model” Battery User: The ones that get 2-3 years of battery life are among the elite in this life.  They know the game, and play it right.  Bad habits….yeah, as if…What are those? The guidelines below will help you to be pro-life for your battery:

 

  • Wait until your battery gets BELOW 20% before charging it.  The lower you let it drain, the more life you’ll get out of it.  Even if you’re going to bed and it’s at 35-40%, let it go, charge it at work instead.
  • Allow it to FULLY charge before unplugging it. If you can allow it to charge to 100%, let it.
  • Don’t leave it plugged in longer than a few hours if it’s at 100%. Overnight charging is about the longest you want to leave it plugged in.
  • Close your unused apps throughout the day.  It’s a lot easier to close 15 apps than 200.

Bottom line: Plan your entire day around your phone.  It’s your life.  We know it is.  Just kidding.

Hope it helps! Let us know if you have any comments!

 

 

The Real Deal: OEM vs. Third Party Parts

One of the biggest strengths of Oops Repair is that we use OEM parts in our repairs.

To an everyday Joe, that may not mean all that much.  It’s even been reported that “some” people are willing to sacrifice quality for a part that is $15-30 cheaper.  We don’t get it.  You have a $600…$800…$1000 smartphone, and you’re going to buy a $50 part on eBay and have it installed by a dude that works out of his basement? Really??

Ok, I’ll leave the spirit of sarcasm out of this (which always has a bit of truth in it) and let’s dive into the facts about this topic.

First, I need to start on a reputable platform.  I’m a guy that has had over 3 years experience in buying parts for iPhones, iPads, iPods and Samsung Galaxy phones from just about everyone.  I didn’t know where to start either.  It’s ok. That’s why I’m writing this…to tell you the TRUTH and help you skip over all the hassle of poor quality parts and repairs.

Off we go…The advantages and benefits of buying OEM parts and having Oops Repair install them for you too.

This blog will be speaking specifically on iPhone parts.

Front Screen for iPhones: Let’s be completely transparent…yes, you can buy a new front screen for your iPhone 6 from someone on eBay for $40…I just looked.  But what is it you’re really getting? A $40 part…that’s most definitely a third-party part.  What does that mean? It means that they are made by other manufacturers. Third party parts are not the same as original parts. They do not have the same standards or quality.

But wait! I see the $60 OEM part on eBay too…from a reputable seller.  Not so fast tough guy! OEM is just a nice “buzzword” that good sellers use to draw people into buying their parts. Anyone that is making a part can technically be an OEM supplier…especially in China 🙂 So don’t let that be your deciding factor either.

I also see the $95 OEM iPhone 6 part on eBay.  And you know what? That’s probably the legitimate part.  That is very close to the price we pay for our parts.  Real OEM parts!

Let’s take the time to dissect an iPhone front screen assembly (This is true for all iPhones):

  • LCD – The LCD on a Third Party iPhone Front (on right in picture below) assembly will be discolored and have a purplish hue to it.  They will glow funny and you will not have the ability to see true colors.  They also are susceptible to dead/burnt out pixels after being on for only a few hours. OEM LCD’s (On left) have sharp distinct colors with the ability have true black and white in an image without distortion. They are much higher quality and have better heat dissipation across the entire LCD to avoid dead pixels.
    iPhone Purple Hue
  • Glass – Third party & low-quality glass is not tempered or regulated to the same standards. It is more prone to cracking, and will shatter much easier than the OEM glass. And when it does crack or shatter, it will fall out, much like if you broke a window in your house.  It doesn’t spiderweb and stay intact (like your original iPhone did)…it will be much easier to cut yourself.  Third party glass is also not designed to work in conjunction with the digitizer (touch function) thus making the touch function more problematic, less sensitive, and down-right annoying! OEM glass is tempered, won’t shatter and fall out in big chunks.  It is MADE to work with the digitizer and your touch is as smooth & responsive as it should be. (OEM on Left; Third Party on Right)
    IMG_1737
  • Earpiece Dust Shield – Third Party is non-existent.  OEM Parts include the earpiece dust shield.
    iPhone 6 Profile 5

Other Parts for iPhones: Same is true for other iPhone parts, you can buy third party…be it the buttons, speakers, rear glass assembly, and all the internal ribbon cables.  They aren’t the right color, they don’t fit right, don’t function or actuate as smooth, don’t sound as crisp, don’t include the needed adhesive, etc. Bottom line…They just don’t live up to the originals!

Installation by Oops Repair:  So now that you see the value in buying the right part, let me tout the the value in having your part installed by us.

  • We actually use the same new OEM parts we just mentioned above…made by the SAME manufacturers used in iPhones, iPads, iPods and Samsung Galaxy.
  • We have fixed THOUSANDS of iPhones.  We are pros and know what we are doing.
  • We Save You Time – We GUARANTEE all iPhone broken screens are repaired in 60 minutes…and most are actually done in less than 30 minutes.  Most people who try repairing their phone themselves can easily spend 2 – 3 hours.  Go grab lunch and come back to a shiny new, working iPhone.
  • We have the part in stock. No need to wait for the part you want to be shipped to you.
  • We Help Avoid Stress – Most people get stressed, frustrated and start yelling at their significant other/kids/friends/pets when they start to repair an iPhone on their own.  They lose screws, accidentally clips cables, or make things worse than when they started…and it doesn’t quite look right or work right when they are done.  Let us handle it…and you go be stress free because we make sure that:
    1) All is accounted for – At Oops Repair, we will install every screw back (in the right spot) that we take out! (For an iPhone 6 Front Screen Repair that is over 30 teeny-tiny screws!). We get iPhones in where people tried themselves, or had it done somewhere else, and half the screws are missing!  Each screw is important…otherwise they wouldn’t be there!
    2) You have full functionality – Accidents happen, and internal cables get cut, clipped or torn. (Trust me I know this all to well) We promise that your iPhone will walk out working the same, or better, than when it came in.  We will repair any mistakes, that we may make, free of charge, and be upfront and honest about it when you pick it up.  If we break something, and we can’t fix it, we will replace it for you with a device of equal value.
  • Price – We have the best price in town, and we openly post it on our website.  We will meet any competitor price…that has the same claims we do.
  • Warranty – 6 months, FULL PARTS AND LABOR, on all our repairs.
  • We are honest – No games, no hype, just truth. We will let you know if we can fix your iPhone or not.
  • You have a comfortable place to sit and wait with FREE Soda/Water, FREE Coffee, FREE Candy, FREE Wifi, Magazines, TV and friendly staff.
  • Our customers love us and you will too – Check out our Customer Testimonials on Facebook.

Most of what was said above also goes for iPads, iPods and Samsung Galaxy parts.

If this was helpful at all, please comment below.  I’d love to hear your feedback.

– Josh, owner of OopsRepair

How to Back Up Your Text Messages on Your iPhone

Unlike emails which are stored on the cloud, text messages are saved on your phone and if anything were to happen to your phone, you’ll never see your precious text messages ever again. Because the iOS is such a closed system, you won’t be able to find an app that can backup and restore deleted text messages for you.

iPhone SMS

Today, we’re going to show you how to safely backup your iPhone data and then find the special file where all your iPhone text message data is kept. With this file you can keep a copy in a safer place or view the messages within the file through a website.

Proper iPhone Backup With iTunes

As you might know, you can backup your iPhone with iCloud. However, doing so will not save the file you need to extract, on your computer.

The first step is to ensure that your iPhone is backed up to ‘This computer‘. If previously it was backed up to iCloud, change the option to ‘This computer’ and press the Back Up Now button.

iTunes Backup

Once it has finished backing up, we’ll show you how to search for the iPhone text message data file.

Locating The iPhone Text Message Backup File

Once the backup is stored on your computer. You’ll have to look for the file named 3d0d7e5fb2ce288813306e4d4636395e047a3d28. The file should be located in the following paths, based on the version of the operating system.

Windows XP or lower

The file should be at: OS hard drive > Documents and Settings > [your username] > Application Data > Apple Computer > MobileSync > Backup.

Windows 7 or 8

The file should be at: OS hard drive > Users > [your username] > AppData > Roaming > Apple Computer > MobileSync > Backup.

Mac OS X

The file should be at: User > Library > Application Support > MobileSync > Backup.

Inside this Backup folder, you will have one or more folders named with random numbers and letters. Choose the most recently modified folder.

Backup Folder

 

Inside that folder, you will be able to find 3d0d7e5fb2ce288813306e4d4636395e047a3d28 where you can then copy out and store elsewhere for safe keeping.

Viewing The Text Message Backup File

With this file, you can head over to this website where you can upload your file and choose to export it to Microsoft Office Excel, HTML or PDF. Once the file has been uploaded and exported, you will be able to view all the text messages you sent.

The text messages will appear as a list with the contact number and the sent or received message. The list is arranged in descending order according to the date and time of the message.

View SMS

Final Note: This will only save the text…pictures, voice memos, videos, etc. will not be recovered or visible!

Protect your iPhone from the inside-out

I know this is the second “security-like” blog written this month, but after we just had a college student walk-in who found her stolen iPhone completely rifled through (and her pictures posted places they shouldn’t have)…it only seemed right to reiterate these things again:

Apple takes security very seriously and goes to great lengths to make sure your data is safe at all times.  That being said, there is still a risk that your information can be compromised as hackers never rest. While the team at Oops Repair specializes in hardware repairs for your iPhone, iPad, iPod and Samsung Galaxy phones, we do want all you iPhone users out there to protect your device from the inside out…you can never be too cautious! Here is a run-down of the most important things you can do to protect and safeguard the data on your iPhone.

Use a Passcode

PasscodeYour passcode is designed to offer you protection against other people having access to your iPhone and all the data that is stored on it. This is why you should definitely set up a passcode as doing so is a great way to help protect your data. Once you’ve set up a passcode, you will be asked to enter it each time you turn on or wake up your phone. If you have an iPhone 5s, 6 or 6 Plus, you can use Touch ID which uses a fingerprint sensor to unlock your phone and to authorize purchases from Apple stores.

When setting up a passcode, avoid using something easy to guess like 1234 or 1111. Instead, use a passcode that’s easy for you to remember but difficult for others to guess.

(This was not setup by our unfortunate college student above)

Use Find my iPhone

Find-My-iPhone-situationIf you have an iCloud account, you should set up Find my iPhone as this feature can go far in both locating your lost or stolen phone and in stopping others from accessing your data. Once you have this feature set up, you can use it to conveniently locate and track your lost or stolen phone on a map. This feature will play a sound on your device so you can easily find it when it’s nearby in the case that you’ve simply misplaced your phone. You can also use Find my iPhone to remotely lock your phone or to erase the data that’s on it.

(This was how our college student found her phone)

Only Allow Trusted Devices

trust_this_computerWhen you connect your iPhone with iOS 7 or later to a PC for the first time, you’ll be asked to trust the computer prior to continuing. When you select ‘trust’ your settings, your data will be accessible from that computer when connected so be careful! When you choose not to trust the connected computer, you can still charge your iPhone but the connected computer won’t be able to access any content on your phone.

(Never trust a public computer!!)

Be Wary of the Apps You Use

Recently, hackers found a new way to break into Apple mobile devices using web pages, text messages and emails to trick users into downloading fake apps that leak their information. While this has not yet happened in the US, experts state that a vulnerability in the Apple’s iOS mobile operating system means fake apps which may appear to be your bank or email program, can take the place of genuine apps installed through the App Store. Once installed, these fake apps can gain access to data stored on your iPhone wherein it’s sent back to hackers without your knowledge. This is a good reminder to only download and install apps and software that come from trusted sources.

It’s important not only to protect your screen but also your privacy! These iPhone protections will help safeguard your phone and it’s data from hackers and thieves.

Remember that Oops Repair is here for you whenever you need repair services as our specialty is providing quality, reliable repair at affordable prices with the best service. Check out our website for all pricing, details and stock levels for your device!

 

Ditch the Insurance and SAVE MONEY!

“I LOVE talking to my insurance company! When it comes to a claim, they are so efficient, helpful and quick!” said no one…ever!

The common issue of getting stuck on the line with an insurance company and never finding resolution is frustrating for even the most patient person. When it comes to insurance for your smartphone, most providers offer plans that will “protect your phone” and give you peace of mind.  However, see if the testimonial below hits home with you or someone else you know:

” I decided that given our rather clumsy tendencies, it would be best to purchase the seemingly inexpensive insurance for $10 per phone, per month, for both my new iPhone 5S and my wife’s new iPhone 5C. I was told that it would cover everything the warranty doesn’t, including accidental and water damage. About a year later ($240 of insurance payments on our phones) I dropped my iPhone 5S but assumed that it would be a quick process to have it replaced. I called my carrier, and they told me who my insurance was through and gave me the number to contact. I called and essentially found out that while I was covered, I had a $150 deductible because my iPhone 5S was one of the “more expensive” to replace. At that point I realized that we had dropped $240 between our two phones on insurance, and now would need to pay an additional $150 to replace my phone. Not to mention the 3-5 days I would be with out my iPhone.  I canceled the service.

It was an expensive lesson. However, I have definitely learned that there are better alternatives to traditional cell phone insurance from your carrier. ”

– Robert T.

The reality of Robert’s story is all too common!  Most smartphone repairs can be dealt with for under $200. In fact, at Oops Repair, we can fix most iPhones for less than $100.  We offer a 1-hour turn-around time and a 6-month warranty on the repair.

Take the $10 a month and put it aside for your next phone instead:

Setting aside the $10 you would be paying for insurance can be a smart way to subsidize paying for the repairs yourself, instead of leaning on the frustrations of a cell phone insurance company. If you end up keeping your phone in good working order at the end of your contract, you can easily roll the money you’ve set aside into the purchase of a new phone! This option may seem risky but we can very confidently say that paying out $10 a month for 24 months ($240, per phone) and then possibly having to deal with a deductible (upwards of $100-$150), is riskier.

In the end, there are endless ways to spend money on your phone, and cell phone insurance can be a pricy and non-rewarding option. I keep my iPhone in a case, away from my child, and hope for the best. If something does happen, I have $10 a month saved to pay for the repair!

The Apple Watch Launch

This week Apple formally announced the Apple Watch, which is set to launch on April 24, 2015.

The Basics: The Watch will be compatible with iOS 8.2 iPhone 5, 5c, 5s, 6 and 6 Plus, and will be available in two face sizes (38mm and 42mm height) and in three different models, the Watch Sport (starting at $349), Watch (starting at $549), and Watch Edition (starting at $10,000). All will be water resistant and have a variety of color, material, and style options for their bands. Each Watch will have 8GB of storage with a 2GB allotment for music (about 200 songs) and 75MB for photos (about 100 images).  Battery life will average 18 hours and charge via MagSafe, inductive charging.  Just hold the charger near the back of the watch case and it will magnetically snap into place.

Watch

So what makes the three models different?  Essentially just their material composition.  The Watch Sport features an anodized aluminum case, strengthened Ion-X glass face, and durable, colored bands. The Watch features a stainless steel case, sapphire crystal face, and a range of bands. The Watch Edition features an 18 karat gold case, sapphire crystal face, and a range of bands.

Band Styles

As for timekeeping, the Apple Watch boasts incredible accuracy.  The watch continuously checks the global time standard, and auto adjusts for daylight savings and time zone changes. The time is so accurate, every second hand on every Apple Watch around the globe will move in perfect sync.

You can fully custom the watch face. Chose from different face styles (Chronograph, Color, Modular, Utility, Mickey Mouse, Simple, Motion, Solar, Astronomy), change display details (color, minutes/seconds/milliseconds), or add Complications (moon phase, sunrise/sunset, stocks, weather, calendar events, activity tracker, world clock, date, timer, alarm and stopwatch).  Want to view apps and information important to you, simply swipe for Glances at upcoming meetings, maps, stocks, weather, and more.

Watch Faces

The hardware features include NFC, GPS, Wi-Fi, an accelerometer and gyroscope, a heart-rate sensor, Digital Crown, Force Touch, and Taptic Engine.  Your watch will sense movement and activity through the GPS, accelerometer, gyroscope, and heart-rate monitor.  This all allows you to track daily activity and exercise statistics, raise your wrist to accept notifications or lower it to decline, and raise your wrist and say “Hey Siri” to activate Siri.  The Digital Crown allows you to twist to zoom, scroll, input data, or press to return to the home screen, all without blocking the display. Force Touch differentiates between a tap and a press offering a new range of controls. The Taptic Engine produces a new style of haptic feedback, sending a tap sensation to your wrist.

Side Buttons

The Watch gives you new and unique ways to send messages to a friend’s Watch.  Start by pressing the button on the side to pull up your favorite contacts.  Send a preset message, dictate a message, send an audio message, send a map of your location, send an animated emoji, or draw and send an animated sketch.  You can also tap to send custom vibrations to a friend or press two fingers on the screen to send your heartbeat.

Unique MessagesWatch Apps

The Watch will come with built-in applications:

  • Messages: receive a “tap” notification and simply raise your wrist to read the incoming message.
  • Phone: see who is calling, use the built-in speaker and mic, transfer calls to your iPhone, or mute incoming calls.
  • Mail: read, flag, mark read/unread, or move emails to trash
  • Calendar: see your agenda, see meeting reminders on the watch’s face, and accept/decline calendar invitations
  • Activity: monitor daily activity on three levels- move, exercise, stand
  • Workout: real-time cardio stats of time, distance, calories, pace, and spead – customized for running, walking, cycling, and more
  • Maps: get directions, turn-by-turn notification tap for left/right turns
  • Passbook: keep boarding passes, tickets, loyalty cards, or use Apple Pay
  • Siri: just raise your wrist and say “Hey Siri”
  • Music: control your phone’s music or listen on your watch over bluetooth
  • Camera Remote: see a preview of what your phone camera sees and snap a pic or set a timer
  • Remote: control your Apple TV or your iTunes library or iTunes Radio on Mac or PC
  • Weather: check current conditions or check forecasts locally or worldwide
  • Stocks: track the stock market by current prices, points and percentage changes, and market cap
  • Photos: see photos, zoom in and out with the Digital Crown
  • Alarm: set, manage, edit, and label alarms
  • Stopwatch: digital, analog, or hybrid display along with a graph view to chart averages
  • Timer: a precise and convenient timer, set and watch it count down
  • World Clock: check time around the world
  • Settings: control Airplane Mode, Bluetooth, Do Not Disturb, Mute, or even ping a misplaced iPhone

Or download an app from the App Store.  Here are some of the current apps available: Target, SPG, American Airlines, Nike+ Running, Instagram, MLB.com At Bat, Twitter, OpenTable, Evernote, TripAdviser, CNN, Sky Guide, eBay, Redfin, Shazam, NYTimes, PlayKids, Citi Mobile, Expedia, Babbel, ESPN…