iPhone 6 Plus Touch Disease…what’s the deal? (aka the gray bar of death)

If you’re experiencing a sporadic loss of touch function on your iPhone 6 Plus you could have the all-too-well-known symptoms of Touch Disease.  Other indications include:

  • A gray bar that flickers at the top of your screen that may or may not move it’s way down to the half way point of your screen
  • When experiencing a lack of touch, gently twisting opposite corners (top left and bottom right) of your iPhone 6 Plus will allow you to use your screen again temporarily for a few minutes.

If you are seeing this problem, the cause is from a small resistor/diode on the motherboard of the iPhone 6 plus that has been damaged or dislodged.  It could have occurred during a drop or tumble, jarring the small component from the motherboard.

Don’t be duped into believing that there is an easy fix for this. The problem cannot be solved long term without repairing the necessary components on the motherboard.  And unless you have the micro-soldering skills and the $5,000+ of equipment to to the job, the ‘fix-it-yourself’ YouTube videos aren’t going to help you at all!

While Oops Repair cannot repair this problem here in house, we do work with a vendor who does do the required micro-soldering to repair the issue.  It’s a flat fee that includes the shipping, handling and comes with a guaranteed 1-year parts and labor warranty! The entire turn around time takes between 7-10 days.  And it is considerably less than the price Apple is charging to fix it for $150!

Can’t live without your phone for that long or don’t have a backup phone? No problem, we have iPhones we can rent you for $2 a day to help you out in the interim time.

Give us a call at 423-320-3402 and we can give you all the details for this repair!

This entry was posted in Informational, Repairs on by .

About Josh Hrinik

Josh has been in the the electronic and software industry for over 15 years. He started Oops Repair when he fixed his own personal iPod Touch in December 2012. The next week, he then had a few friends ask if he could fix their broken iPhone screens. With the help of his IT friend, Bennett, Josh launched an adventure to help people achieve value from their products while avoiding the high prices of buying brand new replacements. Today, a multitude of iPhones, iPads, iPods, MacBooks, Samsung Galaxy phones and tablets find their way to one of the many Oops Repair locations each week, from all over the country, to get a new facelift, get bent back into shape, seeking rehabilitation with new buttons, and/or resuscitated from drowning….all within an hour or two for each device.

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