Monthly Archives: June 2015

Are You a Battery Murderer?

frustrated-woman-1

 

“I just got this phone 6 months ago, and my battery won’t even last all day!  It goes from 90% to 10% in less than an hour! What’s the deal?”

Ignorance.

“Hey, I resemble that comment!”

No, really….it truly is.  People just don’t know that their bad habits kill their phone batteries. Don’t be a killer, your battery wants to keep you connected…it really does!

In the month of June, Oops Repair has replaced:

iPhone 6 Dead Battery

 

  • 8 iPhone 6 Plus Batteries
  • 20 iPhone 6 Batteries
  • 27 iPhone 5S Batteries
  • 21 iPhone 5C Batteries
  • 13 iPhone 5 Batteries
  • 7 iPhone 4S Batteries
  • 5 iPhone 4 Batteries
  • 3 Galaxy S5 Batteries
  • 7 Samsung Galaxy S4 Batteries
  • Various others as well

 

That is a fair amount of batteries…but if you notice the ones at the top of the list, it seems that the newer phones should have a longer battery life, right?

Lots of factors can play into the precious battery life of your phone.  Here is a list the top 3 common culprits.  They can be seen in everyday life, killing their phone battery softly and slowly. (Queue up “Killing Me Softly” by the Fugees)

The-Over-Charger: This not-so-rare phone user species leaves their phone plugged in ALL the time. They love to see 100% battery and panic whenever they see it drop below 90%.  They plug their phone in at any opportunity.  If it’s not in use, it’s plugged in.  Even if it is in use, it’s plugged in. The battery, over time, will “learn” that most of the battery cells are not to be used.   And without it using all the battery cells, it can’t hold a charge.  Eventually the battery will only hold a charge for a very short time.

The-Wait-Until-The-Very-Last-Second-Plugger-Inner: Typically found in the younger generation, this problematic habit forms from allowing their battery to get to 1% before plugging them in for 10-15 minute bursts, allowing the battery to only charge to 15% and rush off to their life of texting once again, only to plug it back in 20 minutes later at 1% yet again. Thus the cycle repeats.  The battery once again “learns” to never operate on a full charge and will not fully charge properly over time.

The-Chronic-Leaver-Of-All-Apps-Open-At-All-Times: We see this specimen constantly at Oops Repair.  They have a bazillion apps open and NEVER close them….like ever.  When you double tap that home button on their iPhone and you’ll spend the next half hour swiping up to close all the games, GPS, Maps, and the 217 Social Media apps they are addicted to. They smile wryly and ask “Does that really matter?” Um….in a word, YES! The background refresh on all those apps is killing your battery!  Stop it! If you have more than 15 apps running in the background at any given time, you’re this person.  Oops Repair sponsors O.A.A. (Open App Anonymous) meetings once a week to help overcome this addiction.  “My name is Josh, and I’m a chronic Open App user.”

Let me teach you now, Grasshopper, how to do it right!

BusinessMan

 

The “Model” Battery User: The ones that get 2-3 years of battery life are among the elite in this life.  They know the game, and play it right.  Bad habits….yeah, as if…What are those? The guidelines below will help you to be pro-life for your battery:

 

  • Wait until your battery gets BELOW 20% before charging it.  The lower you let it drain, the more life you’ll get out of it.  Even if you’re going to bed and it’s at 35-40%, let it go, charge it at work instead.
  • Allow it to FULLY charge before unplugging it. If you can allow it to charge to 100%, let it.
  • Don’t leave it plugged in longer than a few hours if it’s at 100%. Overnight charging is about the longest you want to leave it plugged in.
  • Close your unused apps throughout the day.  It’s a lot easier to close 15 apps than 200.

Bottom line: Plan your entire day around your phone.  It’s your life.  We know it is.  Just kidding.

Hope it helps! Let us know if you have any comments!

 

 

The Real Deal: OEM vs. Third Party Parts

One of the biggest strengths of Oops Repair is that we use OEM parts in our repairs.

To an everyday Joe, that may not mean all that much.  It’s even been reported that “some” people are willing to sacrifice quality for a part that is $15-30 cheaper.  We don’t get it.  You have a $600…$800…$1000 smartphone, and you’re going to buy a $50 part on eBay and have it installed by a dude that works out of his basement? Really??

Ok, I’ll leave the spirit of sarcasm out of this (which always has a bit of truth in it) and let’s dive into the facts about this topic.

First, I need to start on a reputable platform.  I’m a guy that has had over 3 years experience in buying parts for iPhones, iPads, iPods and Samsung Galaxy phones from just about everyone.  I didn’t know where to start either.  It’s ok. That’s why I’m writing this…to tell you the TRUTH and help you skip over all the hassle of poor quality parts and repairs.

Off we go…The advantages and benefits of buying OEM parts and having Oops Repair install them for you too.

This blog will be speaking specifically on iPhone parts.

Front Screen for iPhones: Let’s be completely transparent…yes, you can buy a new front screen for your iPhone 6 from someone on eBay for $40…I just looked.  But what is it you’re really getting? A $40 part…that’s most definitely a third-party part.  What does that mean? It means that they are made by other manufacturers. Third party parts are not the same as original parts. They do not have the same standards or quality.

But wait! I see the $60 OEM part on eBay too…from a reputable seller.  Not so fast tough guy! OEM is just a nice “buzzword” that good sellers use to draw people into buying their parts. Anyone that is making a part can technically be an OEM supplier…especially in China 🙂 So don’t let that be your deciding factor either.

I also see the $95 OEM iPhone 6 part on eBay.  And you know what? That’s probably the legitimate part.  That is very close to the price we pay for our parts.  Real OEM parts!

Let’s take the time to dissect an iPhone front screen assembly (This is true for all iPhones):

  • LCD – The LCD on a Third Party iPhone Front (on right in picture below) assembly will be discolored and have a purplish hue to it.  They will glow funny and you will not have the ability to see true colors.  They also are susceptible to dead/burnt out pixels after being on for only a few hours. OEM LCD’s (On left) have sharp distinct colors with the ability have true black and white in an image without distortion. They are much higher quality and have better heat dissipation across the entire LCD to avoid dead pixels.
    iPhone Purple Hue
  • Glass – Third party & low-quality glass is not tempered or regulated to the same standards. It is more prone to cracking, and will shatter much easier than the OEM glass. And when it does crack or shatter, it will fall out, much like if you broke a window in your house.  It doesn’t spiderweb and stay intact (like your original iPhone did)…it will be much easier to cut yourself.  Third party glass is also not designed to work in conjunction with the digitizer (touch function) thus making the touch function more problematic, less sensitive, and down-right annoying! OEM glass is tempered, won’t shatter and fall out in big chunks.  It is MADE to work with the digitizer and your touch is as smooth & responsive as it should be. (OEM on Left; Third Party on Right)
    IMG_1737
  • Earpiece Dust Shield – Third Party is non-existent.  OEM Parts include the earpiece dust shield.
    iPhone 6 Profile 5

Other Parts for iPhones: Same is true for other iPhone parts, you can buy third party…be it the buttons, speakers, rear glass assembly, and all the internal ribbon cables.  They aren’t the right color, they don’t fit right, don’t function or actuate as smooth, don’t sound as crisp, don’t include the needed adhesive, etc. Bottom line…They just don’t live up to the originals!

Installation by Oops Repair:  So now that you see the value in buying the right part, let me tout the the value in having your part installed by us.

  • We actually use the same new OEM parts we just mentioned above…made by the SAME manufacturers used in iPhones, iPads, iPods and Samsung Galaxy.
  • We have fixed THOUSANDS of iPhones.  We are pros and know what we are doing.
  • We Save You Time – We GUARANTEE all iPhone broken screens are repaired in 60 minutes…and most are actually done in less than 30 minutes.  Most people who try repairing their phone themselves can easily spend 2 – 3 hours.  Go grab lunch and come back to a shiny new, working iPhone.
  • We have the part in stock. No need to wait for the part you want to be shipped to you.
  • We Help Avoid Stress – Most people get stressed, frustrated and start yelling at their significant other/kids/friends/pets when they start to repair an iPhone on their own.  They lose screws, accidentally clips cables, or make things worse than when they started…and it doesn’t quite look right or work right when they are done.  Let us handle it…and you go be stress free because we make sure that:
    1) All is accounted for – At Oops Repair, we will install every screw back (in the right spot) that we take out! (For an iPhone 6 Front Screen Repair that is over 30 teeny-tiny screws!). We get iPhones in where people tried themselves, or had it done somewhere else, and half the screws are missing!  Each screw is important…otherwise they wouldn’t be there!
    2) You have full functionality – Accidents happen, and internal cables get cut, clipped or torn. (Trust me I know this all to well) We promise that your iPhone will walk out working the same, or better, than when it came in.  We will repair any mistakes, that we may make, free of charge, and be upfront and honest about it when you pick it up.  If we break something, and we can’t fix it, we will replace it for you with a device of equal value.
  • Price – We have the best price in town, and we openly post it on our website.  We will meet any competitor price…that has the same claims we do.
  • Warranty – 6 months, FULL PARTS AND LABOR, on all our repairs.
  • We are honest – No games, no hype, just truth. We will let you know if we can fix your iPhone or not.
  • You have a comfortable place to sit and wait with FREE Soda/Water, FREE Coffee, FREE Candy, FREE Wifi, Magazines, TV and friendly staff.
  • Our customers love us and you will too – Check out our Customer Testimonials on Facebook.

Most of what was said above also goes for iPads, iPods and Samsung Galaxy parts.

If this was helpful at all, please comment below.  I’d love to hear your feedback.

– Josh, owner of OopsRepair

Oops of the Week: June 6, 2015

We get a lot of broken phones in here, but this one was a MESSED UP!

oops of the week June 6, 2015 - 1

LaeLynne brought us her iPhone 5C and it was so damaged we just HAD to ask!

Would you believe it had been ran over by a car? The phone slipped out of her pocket as she was getting in the car and she didn’t notice it until she was backing out of the driveway and saw something on the ground. So she stopped to see what it was. Of course by then the screen was shattered into oblivion and the home button had even been ripped off… but the phone still worked!

She told Siri to call Oops Repair and sped right over!  We replaced the screen, and the home button in less than an hour!

You can see from her face how happy she was to have her phone back, as good as new!

oops of the week June 6, 2015 - 2

 

 

Oops of the Week: May 30, 2015

This Oops of the Week features the Samsung Galaxy S5:

Oops of the Week May 30, 2015

It belongs to a brick mason contractor. Working on the new Market St & Main St buildout in Chattanooga, he climbed the first level of scaffolding when he received a text from his teenage daughter.  It was a picture of her new boyfriend.   He dropped the phone in shock. The S5 fell to the ground (about an 8 ft drop) as our customer dove to try to catch it, barely hanging onto the beam he was standing on. It bounced off his fingertips and crashed onto dirt below, landing face up, still working perfectly – displaying the boyfriend’s picture in bright vivid color!

He groaned at the picture but then breathed a sigh of relief that at least he hadn’t broken his phone as he began to climb down. Once on the ground, he went to retrieve the fly-away phone, only to find that a big black crow was attacking the phone! Talk about ANGRY BIRDS! 😛

(He insisted the bird was attacking the picture of the boyfriend that had still displayed, but we cannot confirm this.) However, it had pecked it’s beak several times into the screen, hence the look of the screen.

We were able to fix the screen, while he waited, in less than 30 minutes, good as new.

While waiting, our customer used his tablet to enroll his daughter into a popular all-girls prep school, here in Chattanooga 🙂 Seems everyone was happy…except maybe the daughter.

Now before you judge this dad as overreacting, here’s the pic his daughter sent:

Stoner Dude