Monthly Archives: April 2015

Protect your iPhone from the inside-out

I know this is the second “security-like” blog written this month, but after we just had a college student walk-in who found her stolen iPhone completely rifled through (and her pictures posted places they shouldn’t have)…it only seemed right to reiterate these things again:

Apple takes security very seriously and goes to great lengths to make sure your data is safe at all times.  That being said, there is still a risk that your information can be compromised as hackers never rest. While the team at Oops Repair specializes in hardware repairs for your iPhone, iPad, iPod and Samsung Galaxy phones, we do want all you iPhone users out there to protect your device from the inside out…you can never be too cautious! Here is a run-down of the most important things you can do to protect and safeguard the data on your iPhone.

Use a Passcode

PasscodeYour passcode is designed to offer you protection against other people having access to your iPhone and all the data that is stored on it. This is why you should definitely set up a passcode as doing so is a great way to help protect your data. Once you’ve set up a passcode, you will be asked to enter it each time you turn on or wake up your phone. If you have an iPhone 5s, 6 or 6 Plus, you can use Touch ID which uses a fingerprint sensor to unlock your phone and to authorize purchases from Apple stores.

When setting up a passcode, avoid using something easy to guess like 1234 or 1111. Instead, use a passcode that’s easy for you to remember but difficult for others to guess.

(This was not setup by our unfortunate college student above)

Use Find my iPhone

Find-My-iPhone-situationIf you have an iCloud account, you should set up Find my iPhone as this feature can go far in both locating your lost or stolen phone and in stopping others from accessing your data. Once you have this feature set up, you can use it to conveniently locate and track your lost or stolen phone on a map. This feature will play a sound on your device so you can easily find it when it’s nearby in the case that you’ve simply misplaced your phone. You can also use Find my iPhone to remotely lock your phone or to erase the data that’s on it.

(This was how our college student found her phone)

Only Allow Trusted Devices

trust_this_computerWhen you connect your iPhone with iOS 7 or later to a PC for the first time, you’ll be asked to trust the computer prior to continuing. When you select ‘trust’ your settings, your data will be accessible from that computer when connected so be careful! When you choose not to trust the connected computer, you can still charge your iPhone but the connected computer won’t be able to access any content on your phone.

(Never trust a public computer!!)

Be Wary of the Apps You Use

Recently, hackers found a new way to break into Apple mobile devices using web pages, text messages and emails to trick users into downloading fake apps that leak their information. While this has not yet happened in the US, experts state that a vulnerability in the Apple’s iOS mobile operating system means fake apps which may appear to be your bank or email program, can take the place of genuine apps installed through the App Store. Once installed, these fake apps can gain access to data stored on your iPhone wherein it’s sent back to hackers without your knowledge. This is a good reminder to only download and install apps and software that come from trusted sources.

It’s important not only to protect your screen but also your privacy! These iPhone protections will help safeguard your phone and it’s data from hackers and thieves.

Remember that Oops Repair is here for you whenever you need repair services as our specialty is providing quality, reliable repair at affordable prices with the best service. Check out our website for all pricing, details and stock levels for your device!

 

Oops of the Week: April 1, 2014

“I’m a sentimental sap that’s all…”

Words from an old-school jazz song a lot of our followers won’t even know. But that’s okay. The point is that we get “old-school” as well as hip and trendy!

Don’t think for a moment with all our talk of the new Apple Watch and iPhone 6 tips that we don’t have a sentimental side that understands those of you who want to hang on to that older iPhone 4! We are ohere for you too when the inevitable happens and it breaks! In fact, this week’s Oops of the Week is this iPhone 4, which took a bit of a beating, shattering the screen and even making a hole in it!

But we fixed it up in 32 minutes, good as new. No need to upgrade just yet! So if you’re one of the many who find Siri a little bit creepy and want to hang on to your older model iPhone, don’t worry! We can help keep you connected with in-stock parts on the “not-so-new-phones” at prices that won’t make you cry!

How to Survive a Broken Phone: 5 Not-So-Easy Steps

It happens, we know it does…because we see it EVERYDAY! So in order to prepare you, we supplied you with a 5-step survival kit…er, well, more of a plan really 😉

my phone is broken

1. Make Oops Repair’s contact information easily accessible…some ideas include:

  • Put Oops Repair’s phone number in your purse or wallet with your SUPER important information you always carry like your driver’s license and credit cards.
  • Memorize our company name – it’s pretty easy to remember for most but you might need to make up a little diddy to help you. Trust us, this is gonna help!
  • Put our business card INSIDE your phone case, so when you peel off your case to see the damage done, out falls our card.

2. Make an appointment: If you begin to notice that your touch screen isn’t responding well or your speakerphone doesn’t always work properly or your camera keeps taking shots that look like the images were made of wax on a hot day in the desert, call right away. If your screen is cracked, don’t even bother calling…just rush right in. We don’t want you to get a glass shard stuck in your finger or cheek trying to call!

3. Hand your busted phone over to us: We know this is a hard step…but we promise to greet you with a friendly, compassionate, face while we work with vigor to fix your phone or tablet. Imagine it much like a scene from Grey’s Anatomy:  A trauma comes into the ER and the resident doctor tells them that the baby is in great hands as the world-class neurosurgeon whisks them away to save their life!!! Um…yeah…It’s sorta like that, right?

4. Make yourself a complimentary cup of coffee or grab a soda, sit down, and try to enjoy a brief moment unplugged. Don’t worry, it won’t be long now, you’re almost there. Try not to think about missing all those texts or how empty your hands feel. Facebook will still be there. You can get to your snap chat messages very soon. Try to look out the window and enjoy nature, the sunshine and the sound of birds.

5. Release that breath you’ve been partially holding since handing us your phone. Let yourself finally relax as relief floods your nervous body and we hand you back your phone, all fixed up and ready to go in record time! It’s okay if you cry a little. We won’t tell.

You did it! You survived a broken phone tragedy!

What’s this iCloud Keychain thing all about?

Too many times people simply type their passwords to all their accounts in a note on their iPhone or iPad….this is a bad idea.  It is simply stolen if your iPhone gets into the wrong hands. You most likely have email accounts, social media accounts, bank accounts, pin numbers, passwords, and everything else all in one spot!  I just looked at all that I have: 23 different accounts with login credentials, 17 different passwords and 6 different pins numbers!  And I am by no means the busiest business owner in the world!!  But there is no way I will remember it all without a cheat sheet.  And here’s how:

keychain-iconiCloud Keychain is a useful utility in iOS and OS X that allows you to securely save and store your passwords, account names, and even credit cards to your Keychain across multiple devices.  I find the password management utility to be one of the most helpful myself. The iCloud Keychain helps make managing and remembering multiple social media and email login credentials simple. In this quick guide I’ll show you how to setup the keychain to store your passwords, how to view your saved credentials, and how to generate a password using the Keychain.

How to Enable iCloud Keychain in iOS

  1. Launch the Settings app
  2. Tap on iCloud.
  3. Tap on Keychain.
  4. Toggle iCloud Keychain to On.
  5. You will be asked to either set up an iCloud Keychain password or enter the existing one. You can also choose to verify with another device.

This is the first step you would take get started with iCloud Keychain, granted you have created an iCloud account and have upgraded your devices to iOS 7.0.3 or later and OS X Mavericks or later.

How to generate a password in iOS (iPhone or iPad)

  1. Launch the Safari app on your iPhone or iPad.
  2. Navigate to the site you’d like to create an account and generate a password for.
  3. Fill out any information that’s needed and then tap on the password field where you’d normally enter a password.
  4. A popup should appear. Tap on Suggest Password.
  5. A popup menu will now appear, tap on Use Suggested Password.

How to generate a password  in OS X (Macbook or iMac)

  1. Launch Safari on your Mac running OS X Mavericks or above.
  2. Navigate to the website you’d like to create a login for or change the password for.
  3. Once you’re in a password field, you will see a popup from iCloud Keychain suggesting a strong password for you.
  4. Click on Use Safari suggested password.

Coming up with and remembering multiple unique passwords for multiple accounts can be difficult. While the passwords generated by Safari aren’t the strongest, they are better than using the same password for multiple sites.

How to manually view passwords stored to Keychain in iOS 

  1. Launch the Settings app on your iPhone or iPad.
  2. Tap on Safari.
  3. Tap on Passwords & AutoFill under the General section.
  4. Tap on either Saved Passwords.
  5. Enter your 4-digit passcode if you are prompted to do so.
  6. In this list, find the login you’d like to view the password for and tap on it.
  7. Here you can see the login credentials for that specific account.

How to manually view passwords stored to Keychain in OS X

  1. Open your Applications folder.
  2. From there open the Utility folder.
  3. Click on the Keychain Access app.
  4. When the Keychain Access window opens, find and click Passwords in the left sidebar.
  5. Find the account you wish to display the password for and double click it.
  6. A window displaying  the login credentials will open, though the password is still hidden. Mark the checkbox near the bottom to display password and finally enter your Keychain password to view it.

Being able to manually view your login credentials can be useful for remembering  your password or username when logging into public terminals or a device that that you’ve never used before.